1. Nature of the Platform
Copiet is a software platform owned by Innoveloper Solutions. We provide an interface that connects Customers (who need printing services) with Shopkeepers (who provide printing services).
- Facilitation Only: Copiet is an intermediary technology provider. We do not own, operate, or control the printing equipment.
- Independent Contractors: Shopkeepers are independent business entities and are not employees or agents of Copiet.
2. Document Handling and Lifecycle
This section governs the privacy and security of files uploaded to the platform:
Limited License: Customers grant Shopkeepers a limited license to access files solely for fulfilling the specific order.
Mandatory Deletion: Shopkeepers are strictly prohibited from retaining or sharing files after fulfillment. Once "Completed", all local copies must be deleted.
Copiet’s Role: We provide the digital "bridge." Files are automatically purged from our servers once the transaction is finalized.
3. Stakeholder Responsibilities
A For Shopkeepers
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Compliance: Handle data in accordance with the DPDPA.
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Quality: Solely responsible for print accuracy and quality.
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Security: Maintain secure devices to prevent unauthorized document access.
B For Customers
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Rights: You warrant that you own the rights to documents you upload.
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Legality: Content must not be illegal, fraudulent, or infringing.
4. Intellectual Property
All software code, UI designs, and the "Copiet" name are the exclusive property of Innoveloper Solutions. Users are prohibited from reverse-engineering or building competing services.
5. Limitation of Liability
To the maximum extent permitted by law, Copiet/Innoveloper Solutions shall not be liable for physical print quality, delays by Shopkeepers, loss of data due to user error, or misuse of documents once downloaded by a Shopkeeper.
6. Payments and Disputes
Transactions: Copiet facilitates transfers but is not responsible for refund disputes related to print quality.
Resolution: Disputes regarding the physical product must be settled directly between the Customer and the Shopkeeper.
7. Termination of Service
We reserve the right to suspend or terminate access for violations of these terms, illegal processing, or failure (by Shopkeepers) to delete Customer files after fulfillment.
8. Governing Law
These terms are governed by the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
Legal Inquiries
For inquiries regarding these Terms or to report a violation, please reach out to our legal department.
copiet@innoveloper.com